Employers interested in implementing or looking to review their Employee Assistance Program (EAP), should consider a number of factors to select the best provider for their organisation. An Employee Assistance Program (EAP) is an independent and confidential counselling service for individuals to help them through any issues that they face in their life that they need some external support.

Employers who implement a work life balance program may be unclear whether they are successful or not. Success can be measured in a variety of ways and it is important to determine your success measures early on, preferably pre-implementation, so that you are aware of what you are trying to achieve and monitor how you are going throughout the program.